UZB – Universitäres Zentrum für Zahnmedizin Basel

Secondo la nostra metodologia aperta, questa clinica ha ottenuto 57.2/100 per trasparenza, reputazione, accessibilità del servizio e visibilità digitale.

Posizione complessiva: #19 di 24 cliniche classificate · Ultima verifica: 2026-09-08

57.2/100

Posizioni per Profilo di Valutazione

  • Trasparenza e affidabilità complessive#1957.2/100
  • Migliori per gli expat#1953/100
  • Migliori per gli impianti dentali#1853.5/100
  • Migliori per le urgenze dentali#1857/100
  • Migliore trasparenza dei prezzi#2138.3/100
  • Migliori cliniche di lingua inglesenon classificata
  • Migliori per famiglie e bambini#1459.2/100
  • Odontoiatria nel sonno (anestesia generale / sedazione profonda)non classificata

Anestesia generale e sedazione profonda

Se la clinica documenta trattamenti in anestesia generale o sedazione profonda — la «odontoiatria nel sonno», in cui il paziente dorme e non percepisce nulla (non sente, non vede e non ode la procedura). La normale sedazione cosciente, in cui il paziente resta sveglio e reattivo, non conta qui. Informazione indicativa, senza effetto sul punteggio di trasparenza.

  • ? Anestesia generale / sedazione profonda (odontoiatria nel sonno) — Non verificato

Vedi tutte le cliniche con odontoiatria nel sonno →

Riepilogo

Centro odontoiatrico pubblico del cantone di Basilea Città, in Mattenstrasse, istituito da una propria legge cantonale, che riunisce dieci cliniche e cinque centri che spaziano dall'odontoiatria generale e dalla chirurgia orale all'ortodonzia e all'odontoiatria pediatrica, fino a un centro di traumatologia dentale e a servizi d'urgenza separati per adulti e bambini. Pubblica i nomi dei responsabili delle proprie cliniche, i valori del punto tariffario per grado del professionista e la propria scala di sconto per i pazienti beneficiari della riduzione dei premi assicurativi, ma non i prezzi dei singoli servizi, e non pubblica una versione in inglese.

Punti di forza

  • Trasparenza delle informazioni: 18 di 20 punti.
  • Nessun segnale d'allarme individuato nelle fonti pubbliche.

Punti deboli

  • Trasparenza dei prezzi: 0 di 15 punti verificabili (mancante: prezzi o fasce di prezzo pubblicati; prezzo dell'igiene dentale indicato; prezzo dell'otturazione indicato; prezzo della corona indicato; prezzo dell'impianto indicato; prezzo della prima visita indicato; prezzo di radiografie / diagnostica per immagini indicato)

Dettaglio del Punteggio

Ogni criterio riportato di seguito è valutato in base a fonti pubbliche. ✓ verificato sì · ✗ verificato no / non trovato · ◐ parziale · ? non verificato (vale 0, non un riscontro negativo).

Trasparenza delle informazioni

18 / 20

Se i dati di base sulla clinica — il team, i locali, i servizi e la posizione — sono verificabili pubblicamente.

✓ Sito web funzionante https://www.uzb.ch/ returned HTTP 200 with 6,189 characters of the centre’s own content — clinics by floor, appointments, emergency, tariffs, contacts — read on 2026-09-07. [s1] 4/4
✓ Nomi dei dentisti indicati The clinic pages name their dentists: Dr. med. dent. Dimitrios Doukoudis as head of the Clinic for General Dentistry, Dr. med. dent. Evelina Dautovic as senior dentist and Dr. med. dent. Chrysanthi Doulgeraki, Dr. med. dent. Anna Tsampli and Dr. med. dent. Giannoula Christathaki as dentists. [s3] 3/3
✓ Specializzazioni dei dentisti indicate Each named dentist carries their role — clinic head, senior dentist, dentist — and each clinic is published under its own field, from oral surgery and periodontology through orthodontics to reconstructive dentistry and senior dentistry. [s3] 2/2
✓ Foto reali della clinica Settled in a browser on 2026-09-08 from the centre's own Google Business Profile: the lead owner photograph shows the UZB building at Mattenstrasse 40 with the centre's own name on the totem sign at the entrance. This replaces the earlier reading, which rested on the clinic page's placeholder team images. [gmpb] 2/2
✓ Elenco dei servizi pubblicato The centre publishes ten clinics and five centres by name and floor — dental imaging, oral surgery, children and adolescent dentistry, orthodontics, student treatment, general dentistry, oral health and medicine, tooth preservation, reconstructive dentistry, implantology, senior dentistry, saliva diagnostics, prophylaxis, dental trauma — plus adult and children emergency services. [s1] [s3] 3/3
✓ Contatti chiari Address Mattenstrasse 40, 4058 Basel, telephone +41 61 555 33 33 and e-mail mail@uzb.ch are published on the site, alongside an appointment page and an emergency page. [s1] 2/2
✗ Versione del sito in inglese The site is German only: /en returns the centre’s own 404 page, and the delivered HTML carries no language switch and no hreflang declaration. [s1] 0/2
✓ Indirizzo e mappa pubblicati The site publishes the postal address together with an embedded Google map of the centre. [s1] 2/2

Trasparenza dei prezzi

0 / 15

Se i pazienti possono stimare i costi prima della visita. Contano le fasce di prezzo pubblicate; non sono richiesti prezzi esatti.

✗ Prezzi o fasce di prezzo pubblicati The tariffs page publishes the tariff point values the centre applies by grade of practitioner — CHF 1.38 for professors, 1.28 for senior and experienced dentists, 1.17 for assistant dentists, 1.10 for prophylaxis and dental hygiene and 0.40 for supervised students — the social-insurance point value of CHF 1.00 and the health-insurance value of CHF 3.10, plus a reduction scale for patients on cantonal premium relief, but no price or range for any individual service. [s2] 0/3
✗ Prezzo dell'igiene dentale indicato [s2] 0/2
✗ Prezzo dell'otturazione indicato [s2] 0/2
✗ Prezzo della corona indicato [s2] 0/2
✗ Prezzo dell'impianto indicato [s2] 0/2
✗ Prezzo della prima visita indicato [s2] 0/2
✗ Prezzo di radiografie / diagnostica per immagini indicato [s2] 0/2

Reputazione e recensioni

13.5 / 20

Segnali pubblici delle recensioni. La valutazione Google viene corretta con una distribuzione a priori bayesiana (valutazione 4,0, peso 25), così che un 5,0 basato su poche recensioni non superi un 4,8 basato su centinaia.

◐ Valutazione Google (corretta in senso bayesiano) Re-read live on the place page in a browser on 2026-09-08 and unchanged at 4.3. The star histogram's weighted mean, 4.320, reproduces the published figure. [gmp1] [gmpb] 3/6
◐ Numero di recensioni Google Headline count read on the place page in a browser on 2026-09-08. The histogram sums to the same figure: 361 five-star, 25 four-star, 8 three-star, 9 two-star and 62 one-star = 465. [gmpb] 2.5/3
✓ Attualità delle recensioni Browser 2026-09-08, 8 visible reviews, sort: Google's own "Most relevant" order. Two of the eight are three months old; the rest run 5 months to 2 years. [gmpb] 3/3
✓ La clinica risponde alle recensioni The owner replies to reviews on Google: 8 of the 10 reviews read carry an owner reply, 7 of them to reviews from the last 12 months; the latest reply is dated 2026-09-22 (to a review of 2026-09-22). [uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-deepen] [gmpb] 2/2
? Nessun reclamo ricorrente 1–2★ ratings are 74 of 475 (15.6 %), but the lowest-rated reviews read a mix (a one-word “outdated”, a staff member’s manner, a short cleaning with a high bill, and two cases of jaw or extraction pain that the patients say was dismissed), none shared by three. [uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-deepen] 0/2
✓ Nessuno schema di recensioni sospetto Browser 2026-09-08: histogram 361/25/8/9/62 with a mean of 4.320 against a published 4.3 — a broad, polarised distribution of the kind a large public teaching centre accumulates, with dates spread over years. No manipulation signature. [gmpb] 2/2
✓ Presenza attiva su Facebook The centre links its own Facebook page facebook.com/UZB.Basel from its site. [s1] 1/1
✗ Presenza su TripAdvisor No TripAdvisor listing found via its search for "UZB Basel" and "UZB Dental"; the clinic's site does not link to TripAdvisor (checked 2026-10-05). [uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-tripadvisor] [uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-tripadvisor-2] 0/0.5
✗ Altre piattaforme di recensioni No review profile found on WhatClinic, Trustpilot or local.ch, where ratings are switched off for its entry (checked 2026-10-01). [uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-platforms] [uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-platforms-2] [uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-platforms-3] 0/0.5

Infrastruttura medica

11 / 15

L'ampiezza delle attrezzature e dei servizi documentati pubblicamente. Misura la disponibilità documentata, non la qualità clinica.

✓ Radiologia in sede The centre publishes a Dental Imaging clinic of its own on the ground floor. [s1] 2/2
? CBCT (imaging 3D) 0/2
✓ Implantologia The centre publishes a Centre for Implantology of its own. [s1] 2/2
✓ Ortodonzia The centre publishes a Clinic for Orthodontics of its own on the first floor. [s1] 2/2
✓ Chirurgia orale The centre publishes a Clinic for Oral Surgery of its own on the ground floor. [s1] 2/2
✓ Odontoiatria pediatrica The centre publishes a Clinic for Children and Adolescent Dentistry of its own and a separate children’s emergency service. [s1] 1.5/1.5
✓ Cure d'urgenza The centre publishes separate adult and children emergency services with their own pages and a standing emergency entry in its navigation. [s1] [s4] 1.5/1.5
? Assistenza a pazienti internazionali Checked in a browser on 2026-09-08 on the two pages the criterion would live on — the general dentistry clinic page and the tariffs and reductions page — and neither states any language of service, any international-patient provision or any handling of foreign insurance; the reductions described are tied to Basel-Stadt premium reduction through the cantonal social benefits office, that is to residents. Left null rather than recorded as a checked negative because the bar for this criterion is an open methodology-level question and four cards in this country carry true on the strength of an English site version alone. 0/2

Comunicazione e servizio

4 / 10

Quanto è facile contattare la clinica, ottenere risposte e prenotare — soprattutto per i pazienti internazionali.

✗ WhatsApp / LINE disponibile No WhatsApp, Line or comparable messaging channel is published on the centre’s own site; contact runs through the telephone, the e-mail address and the appointment page. [s1] 0/2
? Rapidità di risposta 0/1.5
? Si parla inglese The centre publishes nothing about the languages it works in and has no English site; nothing is asserted either way. 0/2.5
✓ Consulto possibile prima della visita The centre's tariffs page, opened in a browser on 2026-09-08, carries a dedicated Kostenvoranschlag section describing the centre's own written cost estimate: the patient accepts it by paying the amount printed on its payment slip, and it is binding for three months up to the start of treatment or until the treatment plan changes, with overruns of up to 15 per cent possible. The same page invites patients to ask about instalment payment before treatment. That is an offer to draw up an estimate, not general advice to obtain one elsewhere. [b1] 1.5/1.5
✓ Spiegazioni chiare dei servizi Each clinic has its own page explaining what it does and for whom, and the general-dentistry page sets out its services and its arrangements for patients on limited incomes in plain terms. [s3] 1/1
✓ Orari di apertura comodi The full published week was read on the centre's own Google Business record in a browser on 2026-09-08: Monday to Friday 08:00-18:00 and Saturday 09:00-12:15, closed Sunday. Saturday opening is published. [gmpb] 1.5/1.5

Visibilità nell'AI e nelle ricerche

5 / 10

Se i pazienti trovano la clinica quando cercano — anche tramite assistenti AI. Verificata con query fisse: "best dentist Switzerland", "English speaking dentist Switzerland", "dental implants Switzerland", "emergency dentist Switzerland", "Switzerland dental clinic for expats".

✗ Citata per la query: best dentist Switzerland Web search 2026-09-07, 10 results checked. The clinic does not appear in the recorded results for the query "best dentist Basel Switzerland", matched by its own domain and by its name in the result titles. [av1] 0/1
✗ Citata per la query: English speaking dentist Switzerland Web search 2026-09-07, 10 results checked. The clinic does not appear in the recorded results for the query "English speaking dentist Basel Switzerland", matched by its own domain and by its name in the result titles. [av2] 0/1
✗ Citata per la query: dental implants Switzerland Web search 2026-09-07, 6 results checked. The clinic does not appear in the recorded results for the query "dental implants Basel Switzerland", matched by its own domain and by its name in the result titles. [av3] 0/1
✗ Citata per la query: emergency dentist Switzerland Web search 2026-09-07, 7 results checked. The clinic does not appear in the recorded results for the query "emergency dentist Basel Switzerland", matched by its own domain and by its name in the result titles. [av4] 0/1
? Citata per la query: Switzerland dental clinic for expats Query not run in AI-visibility pass — the pre-pass of 2026-09-07 ran the expat query for the first research city of each country only, which for Switzerland is Zurich. 0/1
✓ Dati strutturati sul sito web The delivered HTML carries two application/ld+json blocks, a schema.org @graph with WebPage and image nodes and a Contao Page block. [s1] 1.5/1.5
✓ Qualità dell'indicizzazione su Google The centre’s own domain takes the first two results and three of the first ten — home page, company page and appointment page — with its own Instagram and LinkedIn next to them and the cantonal statute, search.ch and OneDoc below (web search 2026-09-07, 20 results). [giq1] 2/2
✓ Pagine dedicate ai servizi Separate URLs for each of the ten clinics and five centres, for the two emergency services and for the tariffs page. [s1] [s3] 1.5/1.5

Le cliniche in testa alla classifica nelle risposte dell'AI

Le ricerche qui sopra fanno parte della verifica condotta da questo indice. Per le tre cliniche in testa alla classifica esiste anche una misurazione completa: quanto spesso ChatGPT e Gemini le citano quando un paziente chiede loro di consigliare un dentista.

  1. #1ZurichDental Bahnhofplatz17.8 su 100Vedi il report → report in tedesco
  2. #2CHD Clinique d'Hygiène Dentaire Genève Cornavin46.3 su 100Vedi il report → report in tedesco
  3. #3Clinique Dentaire de Chantepoulet29.2 su 100Vedi il report → report in tedesco

Misurato da Ansmeter, 2026-10-07. Ansmeter è un servizio affiliato. Il suo indicatore non fa parte di questa classifica e non influenza le posizioni — i punteggi cambiano solo quando cambiano i dati pubblici.

Licenze e Credenziali

Se la clinica pubblica la propria licenza di esercizio e i dentisti che vi lavorano con i numeri delle loro licenze professionali. Un «non pubblicato» verificato viene registrato come segnale d'allarme (red flag); i dati non ancora controllati sono mostrati come non verificati e non comportano penalità.

Licenza di esercizio della clinica: non ancora riscontrato su fonti pubbliche — non verificato, nessuna penalità

Dentisti e iscrizioni MedReg

DentistaSpecializzazioneN. MedRegNote
Dr. med. dent. Dimitrios Doukoudis [reg1]Head of the Clinic for General DentistryMedReg 72760, GLN 7601000990204Autorizzazione cantonale attiva; il titolo di specialista è un titolo estero riconosciuto, non un titolo federale svizzero.
Dr. med. dent. Evelina Dautovic-Podrug [reg1]Senior dentist, Clinic for General DentistryMedReg 94062, GLN 7601000670199Autorizzazione cantonale attiva; il titolo di specialista è un titolo estero riconosciuto, non un titolo federale svizzero.

Segnali d'Allarme

Nessun segnale d'allarme individuato nelle fonti pubbliche esaminate.

Dati Che Non Abbiamo Potuto Verificare

  • Reputazione e recensioni: Nessun reclamo ricorrente
  • Infrastruttura medica: CBCT (imaging 3D)
  • Infrastruttura medica: Assistenza a pazienti internazionali
  • Comunicazione e servizio: Rapidità di risposta
  • Comunicazione e servizio: Si parla inglese
  • Visibilità nell'AI e nelle ricerche: Citata per la query: Switzerland dental clinic for expats

Gli elementi non verificati valgono 0 punti ma non sono trattati come riscontri negativi. Se puoi documentarne qualcuno, invia una correzione.

Informazioni di Contatto

Sito webhttps://www.uzb.ch/
Telefono+41 61 555 33 33
Facebookhttps://www.facebook.com/UZB.Basel/
Google MapsScheda sulla mappa
IndirizzoMattenstrasse 40, 4058 Basel, Switzerland

I recapiti sono forniti solo a scopo identificativo e possono cambiare; verifica direttamente con la clinica.

Fonti

IDFonteCosa attestaConsultata il
s1https://www.uzb.ch/Centre home page: clinics and centres by floor, appointments, emergency, contacts, social accounts, schema.org markup2026-09-07
s2https://www.uzb.ch/fuer-patienten/tarife-reduktionenTariffs page: tariff point values by grade of practitioner, social-insurance and health-insurance values, reduction scale2026-09-07
s3https://www.uzb.ch/fuer-patienten/kliniken/3-og-allgemeine-zahnmedizinClinic for General Dentistry: services, social dentistry arrangements, named clinic head and named dentists2026-09-07
s4https://www.uzb.ch/notfallEmergency page of the centre2026-09-07
gmp1https://www.google.com/maps/preview/place/UZB+%7C+Universit%C3%A4re…Live Google Maps place: name, address, star rating, pin coordinates, phone, website, business categories2026-09-07
reg1https://www.healthreg-public.admin.ch/medreg/searchMedReg federal register: cantonal practice authorisations of Dimitrios Doukoudis (id 72760) and Evelina Dautovic-Podrug (id 94062), canton of Basel-Stadt, both recorded at the centre2026-09-07
reg2https://www.healthreg-public.admin.ch/betreg/searchBetReg federal facility register: the only dental entity returned for Basel is Universitätskliniken für Zahnmedizin at the former Hebelstrasse address2026-09-07
av1search:best dentist Basel SwitzerlandCanonical visibility query (AI-visibility search pre-pass)2026-09-07
av2search:English speaking dentist Basel SwitzerlandCanonical visibility query (AI-visibility search pre-pass)2026-09-07
av3search:dental implants Basel SwitzerlandCanonical visibility query (AI-visibility search pre-pass)2026-09-07
av4search:emergency dentist Basel SwitzerlandCanonical visibility query (AI-visibility search pre-pass)2026-09-07
giq1search:"Universitäres Zentrum für Zahnmedizin Basel"Indexing check: the centre’s own domain takes the first two results; the same pass surfaced the cantonal statute UZBG in the Basel-Stadt law collection2026-09-07
gmpbhttps://www.google.com/maps/place/x/@47.5666993,7.6015993,17z/data=…Live Google Maps place page opened in a browser on 2026-09-08: headline rating and review count, the five star-histogram buckets, eight most-relevant reviews with dates and owner replies, the full published week of opening hours, and the place's own lead photography of the centre's building under its UZB sign2026-09-08
b1https://www.uzb.ch/fuer-patienten/tarife-reduktionenThe centre's own tariffs and reductions page rendered in a browser: the taxpoint values by seniority of clinician, the Basel-Stadt premium-reduction scale, instalment payment, the cancellation-fee schedule and a dedicated Kostenvoranschlag section describing the centre's own written cost estimate and its three-month validity2026-09-08
b2https://www.uzb.ch/fuer-patienten/kliniken/3-og-allgemeine-zahnmedizinThe general dentistry clinic page rendered in a browser: services, the social-dentistry programme, the floor directory and twelve named dentists with their titles2026-09-08
b3https://www.gesetzessammlung.bs.ch/app/de/texts_of_law/300.600Gesetz über das Universitäre Zentrum für Zahnmedizin Basel (UZBG), SG 300.600, of 17 September 2014, in force since 1 January 2016, read in full in a browser: the centre's statutory constitution as an independent public-law institution of the canton with its own legal personality, entered in the commercial register2026-09-08
uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-platformshttps://www.whatclinic.com/dentists/switzerland/baselWhatClinic: its Basel dentist catalog (8 profiles of 9 declared) and its profile sitemaps (8 Basel profiles) have no profile for the UZB (checked 2026-10-01)2026-10-01
uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-platforms-2https://www.trustpilot.com/review/uzb.chTrustpilot: no company page for uzb.ch (checked 2026-10-01)2026-10-01
uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-platforms-3https://www.local.ch/de/d/basel/4058/zahnarzt/uzb-universitaeres-ze…local.ch entry "UZB | Universitäres Zentrum für Zahnmedizin Basel", Mattenstrasse 40, 4058 Basel: ratings are switched off for this entry, so it carries no user ratings or reviews (checked 2026-10-01)2026-10-01
uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-deepenhttps://www.google.com/maps?cid=170664885604343116&hl=enGoogle listing "UZB Universitäres Zentrum für Zahnmedizin Basel" (Dental clinic; Mattenstrasse 40, 4058 Basel, Switzerland), read 2026-10-05 in 2 review orders (lowest-rated first, newest first): 4.3 from 475 reviews (1★ 65 / 2★ 9 / 3★ 8 / 4★ 25 / 5★ 368); 10 distinct reviews read, dated 2020-06-30 to 2026-10-04, 8 with an owner reply.2026-10-05
uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-tripadvisorhttps://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q…TripAdvisor's own search, read 2026-10-05: 12 suggestions for "UZB Basel" (2 places, 4 attractions, 6 hotels), none of them a dental practice in or near Basel; 12 suggestions for "UZB Dental" (8 attractions, 4 hotels), none of them a dental practice in or near Basel; no listing for this clinic2026-10-05
uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-tripadvisor-2https://www.uzb.ch/Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page2026-10-05

Cronologia delle Modifiche

DataModifica
2026-10-05TripAdvisor presence checked on 2026-10-05: no listing found for this clinic.
2026-10-01Review platforms re-checked: no profile of the clinic on WhatClinic, Trustpilot or local.ch, so "reviewed on other platforms" changed from yes to no.
2026-09-29Corrected 2026-09-29: no recurring complaints now unverified: 1–2★ ratings are 71 of 465 and the low reviews themselves were not read.
2026-09-08Checked by hand in a browser: place page opened for the reputation block and the full opening week; premises photography settled from the profile's own lead image; the tariffs page read and the centre's own binding written cost estimate found, settling pre-consultation; no language or international-patient provision found on either patient page.
2026-09-07Adversarial verification: the BetReg reasoning was re-tested live — the unfiltered Basel query returns 184 companies with the overflow flag false, exactly one of them dental ("Universitätskliniken für Zahnmedizin", company GLN 7601001049536, Hebelstrasse 3), and its responsible person Stefanie Deuster was looked up in MedReg by GLN 7601003108811 and is registered as a pharmacist, not a dentist; the non-attribution therefore stands. Both MedReg records re-read live and confirmed; the Google place re-read live and the 4.3 rating confirmed.
2026-09-07Initial data collection: centre site read body-first across the home page, the tariffs page, a clinic page with its named staff and the emergency page, which established the published tariff point values, the named clinic head and dentists and the absence of an English version; Google Maps place record read live for rating, coordinates, address, phone and business categories; MedReg queried for the clinic head and the senior dentist and the full licence records read, both recorded at Mattenstrasse 40; BetReg queried for Basel, where the single dental entity returned carries the institution’s former address and a pharmacist as responsible person and is therefore not attributed; the four canonical visibility queries taken from the AI-visibility pre-pass; indexing quality measured with a name search, which also surfaced the cantonal statute constituting the centre.

Una domanda o una correzione?

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