UZB – Universitäres Zentrum für Zahnmedizin Basel

Selon notre méthodologie ouverte, cette clinique a obtenu 57.2/100 pour la transparence, la réputation, l'accessibilité des services et la visibilité numérique.

Rang général : #19 sur 24 cliniques classées · Dernière vérification : 2026-09-08

57.2/100

Positions par profil de classement

  • Transparence et confiance globales#1957.2/100
  • Pour les expatriés#1953/100
  • Pour les implants dentaires#1853.5/100
  • Pour les urgences dentaires#1857/100
  • Transparence des prix#2138.3/100
  • Cliniques anglophonesnon classée
  • Pour les familles et enfants#1459.2/100
  • Dentisterie sous sommeil (AG / sédation profonde)non classée

Anesthésie générale & sédation profonde

Indique si la clinique documente des soins sous anesthésie générale ou sédation profonde / crépusculaire — la « dentisterie sous sommeil », où le patient dort et n'a conscience de rien (il ne sent, ne voit et n'entend pas l'intervention). La sédation consciente ordinaire, où le patient reste éveillé et réactif, ne compte pas ici. Information indicative, sans effet sur le score de transparence.

  • ? Anesthésie générale / sédation profonde (dentisterie sous sommeil) — Non vérifié

Voir toutes les cliniques proposant la dentisterie sous sommeil →

Résumé

Centre dentaire public du canton de Bâle-Ville, sur la Mattenstrasse, institué par sa propre loi cantonale, regroupant dix cliniques et cinq centres allant de la médecine dentaire générale et la chirurgie orale à l'orthodontie et la dentisterie pédiatrique, jusqu'à un centre de traumatologie dentaire et des services d'urgence distincts pour adultes et enfants. Il publie le nom des responsables de ses cliniques, ses valeurs de point tarifaire selon le grade du praticien et son barème de réduction pour les patients bénéficiant d'une réduction de prime, mais aucun prix par prestation, et il ne publie pas de version anglaise.

Points forts

  • Transparence de l'information : 18 points sur 20.
  • Aucun signal d'alerte identifié dans les sources publiques.

Points faibles

  • Transparence des prix : 0 sur 15 points vérifiables (manquant : prix ou fourchettes de prix publiés; prix du détartrage indiqué; prix des obturations indiqué; prix des couronnes indiqué; prix des implants indiqué; prix de la consultation indiqué; prix des radiographies / de l'imagerie indiqué)

Détail du score

Chaque critère ci-dessous est noté à partir de sources publiques. ✓ vérifié : oui · ✗ vérifié : non / introuvable · ◐ partiel · ? non vérifié (vaut 0 point, sans constituer un constat négatif).

Transparence de l'information

18 / 20

Indique si les faits de base concernant la clinique — son équipe, ses locaux, ses services et sa localisation — sont vérifiables publiquement.

✓ Dispose d'un site web fonctionnel https://www.uzb.ch/ returned HTTP 200 with 6,189 characters of the centre’s own content — clinics by floor, appointments, emergency, tariffs, contacts — read on 2026-09-07. [s1] 4/4
✓ Noms des dentistes publiés The clinic pages name their dentists: Dr. med. dent. Dimitrios Doukoudis as head of the Clinic for General Dentistry, Dr. med. dent. Evelina Dautovic as senior dentist and Dr. med. dent. Chrysanthi Doulgeraki, Dr. med. dent. Anna Tsampli and Dr. med. dent. Giannoula Christathaki as dentists. [s3] 3/3
✓ Spécialisations des dentistes indiquées Each named dentist carries their role — clinic head, senior dentist, dentist — and each clinic is published under its own field, from oral surgery and periodontology through orthodontics to reconstructive dentistry and senior dentistry. [s3] 2/2
✓ Photos réelles de la clinique Settled in a browser on 2026-09-08 from the centre's own Google Business Profile: the lead owner photograph shows the UZB building at Mattenstrasse 40 with the centre's own name on the totem sign at the entrance. This replaces the earlier reading, which rested on the clinic page's placeholder team images. [gmpb] 2/2
✓ Liste des services publiée The centre publishes ten clinics and five centres by name and floor — dental imaging, oral surgery, children and adolescent dentistry, orthodontics, student treatment, general dentistry, oral health and medicine, tooth preservation, reconstructive dentistry, implantology, senior dentistry, saliva diagnostics, prophylaxis, dental trauma — plus adult and children emergency services. [s1] [s3] 3/3
✓ Coordonnées claires Address Mattenstrasse 40, 4058 Basel, telephone +41 61 555 33 33 and e-mail mail@uzb.ch are published on the site, alongside an appointment page and an emergency page. [s1] 2/2
✗ Version anglaise du site web The site is German only: /en returns the centre’s own 404 page, and the delivered HTML carries no language switch and no hreflang declaration. [s1] 0/2
✓ Adresse et carte publiées The site publishes the postal address together with an embedded Google map of the centre. [s1] 2/2

Transparence des prix

0 / 15

Indique si les patients peuvent estimer les coûts avant leur visite. Les fourchettes de prix publiées comptent ; des prix exacts ne sont pas exigés.

✗ Prix ou fourchettes de prix publiés The tariffs page publishes the tariff point values the centre applies by grade of practitioner — CHF 1.38 for professors, 1.28 for senior and experienced dentists, 1.17 for assistant dentists, 1.10 for prophylaxis and dental hygiene and 0.40 for supervised students — the social-insurance point value of CHF 1.00 and the health-insurance value of CHF 3.10, plus a reduction scale for patients on cantonal premium relief, but no price or range for any individual service. [s2] 0/3
✗ Prix du détartrage indiqué [s2] 0/2
✗ Prix des obturations indiqué [s2] 0/2
✗ Prix des couronnes indiqué [s2] 0/2
✗ Prix des implants indiqué [s2] 0/2
✗ Prix de la consultation indiqué [s2] 0/2
✗ Prix des radiographies / de l'imagerie indiqué [s2] 0/2

Réputation et avis

13.5 / 20

Signaux d'avis publics. La note Google est ajustée avec un a priori bayésien (note 4,0, poids 25) afin qu'un 5,0 issu d'une poignée d'avis ne surclasse pas un 4,8 issu de centaines d'avis.

◐ Note Google (ajustement bayésien) Re-read live on the place page in a browser on 2026-09-08 and unchanged at 4.3. The star histogram's weighted mean, 4.320, reproduces the published figure. [gmp1] [gmpb] 3/6
◐ Volume d'avis Google Headline count read on the place page in a browser on 2026-09-08. The histogram sums to the same figure: 361 five-star, 25 four-star, 8 three-star, 9 two-star and 62 one-star = 465. [gmpb] 2.5/3
✓ Fraîcheur des avis Browser 2026-09-08, 8 visible reviews, sort: Google's own "Most relevant" order. Two of the eight are three months old; the rest run 5 months to 2 years. [gmpb] 3/3
✓ La clinique répond aux avis The owner replies to reviews on Google: 8 of the 10 reviews read carry an owner reply, 7 of them to reviews from the last 12 months; the latest reply is dated 2026-09-22 (to a review of 2026-09-22). [uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-deepen] [gmpb] 2/2
? Absence de plaintes récurrentes 1–2★ ratings are 74 of 475 (15.6 %), but the lowest-rated reviews read a mix (a one-word “outdated”, a staff member’s manner, a short cleaning with a high bill, and two cases of jaw or extraction pain that the patients say was dismissed), none shared by three. [uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-deepen] 0/2
✓ Absence de schémas d'avis suspects Browser 2026-09-08: histogram 361/25/8/9/62 with a mean of 4.320 against a published 4.3 — a broad, polarised distribution of the kind a large public teaching centre accumulates, with dates spread over years. No manipulation signature. [gmpb] 2/2
✓ Présence Facebook active The centre links its own Facebook page facebook.com/UZB.Basel from its site. [s1] 1/1
✗ Présence sur TripAdvisor No TripAdvisor listing found via its search for "UZB Basel" and "UZB Dental"; the clinic's site does not link to TripAdvisor (checked 2026-10-05). [uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-tripadvisor] [uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-tripadvisor-2] 0/0.5
✗ Autres plateformes d'avis No review profile found on WhatClinic, Trustpilot or local.ch, where ratings are switched off for its entry (checked 2026-10-01). [uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-platforms] [uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-platforms-2] [uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-platforms-3] 0/0.5

Infrastructure médicale

11 / 15

L'éventail des équipements et des services documentés publiquement. Cela mesure la disponibilité documentée, et non la qualité clinique.

✓ Radiographie sur place The centre publishes a Dental Imaging clinic of its own on the ground floor. [s1] 2/2
? CBCT (imagerie 3D) 0/2
✓ Implantologie The centre publishes a Centre for Implantology of its own. [s1] 2/2
✓ Orthodontie The centre publishes a Clinic for Orthodontics of its own on the first floor. [s1] 2/2
✓ Chirurgie orale The centre publishes a Clinic for Oral Surgery of its own on the ground floor. [s1] 2/2
✓ Dentisterie pédiatrique The centre publishes a Clinic for Children and Adolescent Dentistry of its own and a separate children’s emergency service. [s1] 1.5/1.5
✓ Soins d'urgence The centre publishes separate adult and children emergency services with their own pages and a standing emergency entry in its navigation. [s1] [s4] 1.5/1.5
? Accueil de patients internationaux Checked in a browser on 2026-09-08 on the two pages the criterion would live on — the general dentistry clinic page and the tariffs and reductions page — and neither states any language of service, any international-patient provision or any handling of foreign insurance; the reductions described are tied to Basel-Stadt premium reduction through the cantonal social benefits office, that is to residents. Left null rather than recorded as a checked negative because the bar for this criterion is an open methodology-level question and four cards in this country carry true on the strength of an English site version alone. 0/2

Communication et service

4 / 10

La facilité avec laquelle on peut contacter la clinique, obtenir des réponses et prendre rendez-vous — en particulier pour les personnes ne parlant pas la langue locale.

✗ WhatsApp / LINE disponible No WhatsApp, Line or comparable messaging channel is published on the centre’s own site; contact runs through the telephone, the e-mail address and the appointment page. [s1] 0/2
? Rapidité de réponse 0/1.5
? Anglais parlé The centre publishes nothing about the languages it works in and has no English site; nothing is asserted either way. 0/2.5
✓ Consultation préalable possible The centre's tariffs page, opened in a browser on 2026-09-08, carries a dedicated Kostenvoranschlag section describing the centre's own written cost estimate: the patient accepts it by paying the amount printed on its payment slip, and it is binding for three months up to the start of treatment or until the treatment plan changes, with overruns of up to 15 per cent possible. The same page invites patients to ask about instalment payment before treatment. That is an offer to draw up an estimate, not general advice to obtain one elsewhere. [b1] 1.5/1.5
✓ Explications claires des services Each clinic has its own page explaining what it does and for whom, and the general-dentistry page sets out its services and its arrangements for patients on limited incomes in plain terms. [s3] 1/1
✓ Horaires d'ouverture pratiques The full published week was read on the centre's own Google Business record in a browser on 2026-09-08: Monday to Friday 08:00-18:00 and Saturday 09:00-12:15, closed Sunday. Saturday opening is published. [gmpb] 1.5/1.5

Visibilité IA et recherche

5 / 10

Indique si la clinique est repérable lorsque les patients effectuent des recherches — y compris via les assistants IA. Vérifié avec des requêtes fixes : "best dentist Switzerland", "English speaking dentist Switzerland", "dental implants Switzerland", "emergency dentist Switzerland", "Switzerland dental clinic for expats".

✗ Mentionnée pour : best dentist Switzerland Web search 2026-09-07, 10 results checked. The clinic does not appear in the recorded results for the query "best dentist Basel Switzerland", matched by its own domain and by its name in the result titles. [av1] 0/1
✗ Mentionnée pour : English speaking dentist Switzerland Web search 2026-09-07, 10 results checked. The clinic does not appear in the recorded results for the query "English speaking dentist Basel Switzerland", matched by its own domain and by its name in the result titles. [av2] 0/1
✗ Mentionnée pour : dental implants Switzerland Web search 2026-09-07, 6 results checked. The clinic does not appear in the recorded results for the query "dental implants Basel Switzerland", matched by its own domain and by its name in the result titles. [av3] 0/1
✗ Mentionnée pour : emergency dentist Switzerland Web search 2026-09-07, 7 results checked. The clinic does not appear in the recorded results for the query "emergency dentist Basel Switzerland", matched by its own domain and by its name in the result titles. [av4] 0/1
? Mentionnée pour : Switzerland dental clinic for expats Query not run in AI-visibility pass — the pre-pass of 2026-09-07 ran the expat query for the first research city of each country only, which for Switzerland is Zurich. 0/1
✓ Données structurées sur le site web The delivered HTML carries two application/ld+json blocks, a schema.org @graph with WebPage and image nodes and a Contao Page block. [s1] 1.5/1.5
✓ Qualité de l'indexation Google The centre’s own domain takes the first two results and three of the first ten — home page, company page and appointment page — with its own Instagram and LinkedIn next to them and the cantonal statute, search.ch and OneDoc below (web search 2026-09-07, 20 results). [giq1] 2/2
✓ Pages de services dédiées Separate URLs for each of the ten clinics and five centres, for the two emergency services and for the tariffs page. [s1] [s3] 1.5/1.5

Les cliniques en tête du classement dans les réponses de l'IA

Les requêtes ci-dessus relèvent du contrôle propre à cet index. Les trois cliniques en tête font en outre l'objet d'une mesure complète : la fréquence à laquelle ChatGPT et Gemini les citent lorsqu'un patient leur demande de recommander un dentiste.

  1. #1ZurichDental Bahnhofplatz17.8 sur 100Voir le rapport → rapport en allemand
  2. #2CHD Clinique d'Hygiène Dentaire Genève Cornavin46.3 sur 100Voir le rapport → rapport en allemand
  3. #3Clinique Dentaire de Chantepoulet29.2 sur 100Voir le rapport → rapport en allemand

Mesuré par Ansmeter, 2026-10-07. Ansmeter est un service affilié. Son indicateur ne fait pas partie de ce classement et n'influe pas sur les positions — les scores ne changent que lorsque les données publiques changent.

Licences et praticiens

Indique si la clinique publie sa licence d'exploitation ainsi que les dentistes qui y exercent avec leurs numéros de licence professionnelle. Un « non publié » vérifié est consigné comme signal d'alerte (red flag) ; les données non encore vérifiées sont affichées comme telles et n'entraînent aucune pénalité.

Licence d’exploitation de la clinique: pas encore vérifié auprès de sources publiques — non vérifié, aucune pénalité

Dentistes et inscriptions MedReg

DentisteSpécialisationN° MedRegRemarques
Dr. med. dent. Dimitrios Doukoudis [reg1]Head of the Clinic for General DentistryMedReg 72760, GLN 7601000990204Autorisation cantonale active ; le titre de spécialiste est un titre étranger reconnu, non un titre fédéral suisse.
Dr. med. dent. Evelina Dautovic-Podrug [reg1]Senior dentist, Clinic for General DentistryMedReg 94062, GLN 7601000670199Autorisation cantonale active ; le titre de spécialiste est un titre étranger reconnu, non un titre fédéral suisse.

Signaux d'alerte

Aucun signal d'alerte identifié dans les sources publiques que nous avons examinées.

Données que nous n'avons pas pu vérifier

  • Réputation et avis: Absence de plaintes récurrentes
  • Infrastructure médicale: CBCT (imagerie 3D)
  • Infrastructure médicale: Accueil de patients internationaux
  • Communication et service: Rapidité de réponse
  • Communication et service: Anglais parlé
  • Visibilité IA et recherche: Mentionnée pour : Switzerland dental clinic for expats

Les éléments non vérifiés valent 0 point mais ne sont pas considérés comme des constats négatifs. Si vous pouvez en documenter certains, veuillez envoyer une correction.

Coordonnées

Site webhttps://www.uzb.ch/
Téléphone+41 61 555 33 33
Facebookhttps://www.facebook.com/UZB.Basel/
Google MapsFiche sur la carte
AdresseMattenstrasse 40, 4058 Basel, Switzerland

Les coordonnées sont fournies à des fins d'identification uniquement et peuvent changer ; vérifiez-les directement auprès de la clinique.

Sources

IDSourceCe qu'elle étayeConsultée le
s1https://www.uzb.ch/Centre home page: clinics and centres by floor, appointments, emergency, contacts, social accounts, schema.org markup2026-09-07
s2https://www.uzb.ch/fuer-patienten/tarife-reduktionenTariffs page: tariff point values by grade of practitioner, social-insurance and health-insurance values, reduction scale2026-09-07
s3https://www.uzb.ch/fuer-patienten/kliniken/3-og-allgemeine-zahnmedizinClinic for General Dentistry: services, social dentistry arrangements, named clinic head and named dentists2026-09-07
s4https://www.uzb.ch/notfallEmergency page of the centre2026-09-07
gmp1https://www.google.com/maps/preview/place/UZB+%7C+Universit%C3%A4re…Live Google Maps place: name, address, star rating, pin coordinates, phone, website, business categories2026-09-07
reg1https://www.healthreg-public.admin.ch/medreg/searchMedReg federal register: cantonal practice authorisations of Dimitrios Doukoudis (id 72760) and Evelina Dautovic-Podrug (id 94062), canton of Basel-Stadt, both recorded at the centre2026-09-07
reg2https://www.healthreg-public.admin.ch/betreg/searchBetReg federal facility register: the only dental entity returned for Basel is Universitätskliniken für Zahnmedizin at the former Hebelstrasse address2026-09-07
av1search:best dentist Basel SwitzerlandCanonical visibility query (AI-visibility search pre-pass)2026-09-07
av2search:English speaking dentist Basel SwitzerlandCanonical visibility query (AI-visibility search pre-pass)2026-09-07
av3search:dental implants Basel SwitzerlandCanonical visibility query (AI-visibility search pre-pass)2026-09-07
av4search:emergency dentist Basel SwitzerlandCanonical visibility query (AI-visibility search pre-pass)2026-09-07
giq1search:"Universitäres Zentrum für Zahnmedizin Basel"Indexing check: the centre’s own domain takes the first two results; the same pass surfaced the cantonal statute UZBG in the Basel-Stadt law collection2026-09-07
gmpbhttps://www.google.com/maps/place/x/@47.5666993,7.6015993,17z/data=…Live Google Maps place page opened in a browser on 2026-09-08: headline rating and review count, the five star-histogram buckets, eight most-relevant reviews with dates and owner replies, the full published week of opening hours, and the place's own lead photography of the centre's building under its UZB sign2026-09-08
b1https://www.uzb.ch/fuer-patienten/tarife-reduktionenThe centre's own tariffs and reductions page rendered in a browser: the taxpoint values by seniority of clinician, the Basel-Stadt premium-reduction scale, instalment payment, the cancellation-fee schedule and a dedicated Kostenvoranschlag section describing the centre's own written cost estimate and its three-month validity2026-09-08
b2https://www.uzb.ch/fuer-patienten/kliniken/3-og-allgemeine-zahnmedizinThe general dentistry clinic page rendered in a browser: services, the social-dentistry programme, the floor directory and twelve named dentists with their titles2026-09-08
b3https://www.gesetzessammlung.bs.ch/app/de/texts_of_law/300.600Gesetz über das Universitäre Zentrum für Zahnmedizin Basel (UZBG), SG 300.600, of 17 September 2014, in force since 1 January 2016, read in full in a browser: the centre's statutory constitution as an independent public-law institution of the canton with its own legal personality, entered in the commercial register2026-09-08
uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-platformshttps://www.whatclinic.com/dentists/switzerland/baselWhatClinic: its Basel dentist catalog (8 profiles of 9 declared) and its profile sitemaps (8 Basel profiles) have no profile for the UZB (checked 2026-10-01)2026-10-01
uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-platforms-2https://www.trustpilot.com/review/uzb.chTrustpilot: no company page for uzb.ch (checked 2026-10-01)2026-10-01
uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-platforms-3https://www.local.ch/de/d/basel/4058/zahnarzt/uzb-universitaeres-ze…local.ch entry "UZB | Universitäres Zentrum für Zahnmedizin Basel", Mattenstrasse 40, 4058 Basel: ratings are switched off for this entry, so it carries no user ratings or reviews (checked 2026-10-01)2026-10-01
uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-deepenhttps://www.google.com/maps?cid=170664885604343116&hl=enGoogle listing "UZB Universitäres Zentrum für Zahnmedizin Basel" (Dental clinic; Mattenstrasse 40, 4058 Basel, Switzerland), read 2026-10-05 in 2 review orders (lowest-rated first, newest first): 4.3 from 475 reviews (1★ 65 / 2★ 9 / 3★ 8 / 4★ 25 / 5★ 368); 10 distinct reviews read, dated 2020-06-30 to 2026-10-04, 8 with an owner reply.2026-10-05
uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-tripadvisorhttps://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q…TripAdvisor's own search, read 2026-10-05: 12 suggestions for "UZB Basel" (2 places, 4 attractions, 6 hotels), none of them a dental practice in or near Basel; 12 suggestions for "UZB Dental" (8 attractions, 4 hotels), none of them a dental practice in or near Basel; no listing for this clinic2026-10-05
uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-tripadvisor-2https://www.uzb.ch/Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page2026-10-05

Historique des modifications

DateModification
2026-10-05TripAdvisor presence checked on 2026-10-05: no listing found for this clinic.
2026-10-01Review platforms re-checked: no profile of the clinic on WhatClinic, Trustpilot or local.ch, so "reviewed on other platforms" changed from yes to no.
2026-09-29Corrected 2026-09-29: no recurring complaints now unverified: 1–2★ ratings are 71 of 465 and the low reviews themselves were not read.
2026-09-08Checked by hand in a browser: place page opened for the reputation block and the full opening week; premises photography settled from the profile's own lead image; the tariffs page read and the centre's own binding written cost estimate found, settling pre-consultation; no language or international-patient provision found on either patient page.
2026-09-07Adversarial verification: the BetReg reasoning was re-tested live — the unfiltered Basel query returns 184 companies with the overflow flag false, exactly one of them dental ("Universitätskliniken für Zahnmedizin", company GLN 7601001049536, Hebelstrasse 3), and its responsible person Stefanie Deuster was looked up in MedReg by GLN 7601003108811 and is registered as a pharmacist, not a dentist; the non-attribution therefore stands. Both MedReg records re-read live and confirmed; the Google place re-read live and the 4.3 rating confirmed.
2026-09-07Initial data collection: centre site read body-first across the home page, the tariffs page, a clinic page with its named staff and the emergency page, which established the published tariff point values, the named clinic head and dentists and the absence of an English version; Google Maps place record read live for rating, coordinates, address, phone and business categories; MedReg queried for the clinic head and the senior dentist and the full licence records read, both recorded at Mattenstrasse 40; BetReg queried for Basel, where the single dental entity returned carries the institution’s former address and a pharmacist as responsible person and is therefore not attributed; the four canonical visibility queries taken from the AI-visibility pre-pass; indexing quality measured with a name search, which also surfaced the cantonal statute constituting the centre.

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