UZB – Universitäres Zentrum für Zahnmedizin Basel
According to our open methodology, this clinic scored 57.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #19 of 24 ranked clinics · Last checked: 8 September 2026
57.2/100
Positions by Rating Profile
- Overall Transparency & Trust#1957.2/100
- Best for Expats#1953/100
- Best for Dental Implants#1853.5/100
- Best for Emergency Dental Care#1857/100
- Best Price Transparency#2138.3/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#1459.2/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Public dental centre of the canton of Basel-Stadt on Mattenstrasse, established by its own cantonal statute, combining ten clinics and five centres from general dentistry and oral surgery through orthodontics and children’s dentistry to a dental trauma centre and separate adult and children emergency services. It publishes its clinic heads by name, its tariff point values by grade of practitioner and its reduction scale for patients on premium relief, but no per-service prices, and it publishes no English version.
Strengths
- Information Transparency: 18 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website https://www.uzb.ch/ returned HTTP 200 with 6,189 characters of the centre’s own content — clinics by floor, appointments, emergency, tariffs, contacts — read on 2026-09-07. [s1] | 4/4 |
| ✓ | Dentist names listed The clinic pages name their dentists: Dr. med. dent. Dimitrios Doukoudis as head of the Clinic for General Dentistry, Dr. med. dent. Evelina Dautovic as senior dentist and Dr. med. dent. Chrysanthi Doulgeraki, Dr. med. dent. Anna Tsampli and Dr. med. dent. Giannoula Christathaki as dentists. [s3] | 3/3 |
| ✓ | Dentist specializations listed Each named dentist carries their role — clinic head, senior dentist, dentist — and each clinic is published under its own field, from oral surgery and periodontology through orthodontics to reconstructive dentistry and senior dentistry. [s3] | 2/2 |
| ✓ | Real clinic photos Settled in a browser on 2026-09-08 from the centre's own Google Business Profile: the lead owner photograph shows the UZB building at Mattenstrasse 40 with the centre's own name on the totem sign at the entrance. This replaces the earlier reading, which rested on the clinic page's placeholder team images. [gmpb] | 2/2 |
| ✓ | Service list published The centre publishes ten clinics and five centres by name and floor — dental imaging, oral surgery, children and adolescent dentistry, orthodontics, student treatment, general dentistry, oral health and medicine, tooth preservation, reconstructive dentistry, implantology, senior dentistry, saliva diagnostics, prophylaxis, dental trauma — plus adult and children emergency services. [s1] [s3] | 3/3 |
| ✓ | Clear contact details Address Mattenstrasse 40, 4058 Basel, telephone +41 61 555 33 33 and e-mail mail@uzb.ch are published on the site, alongside an appointment page and an emergency page. [s1] | 2/2 |
| ✗ | English website version The site is German only: /en returns the centre’s own 404 page, and the delivered HTML carries no language switch and no hreflang declaration. [s1] | 0/2 |
| ✓ | Address and map published The site publishes the postal address together with an embedded Google map of the centre. [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published The tariffs page publishes the tariff point values the centre applies by grade of practitioner — CHF 1.38 for professors, 1.28 for senior and experienced dentists, 1.17 for assistant dentists, 1.10 for prophylaxis and dental hygiene and 0.40 for supervised students — the social-insurance point value of CHF 1.00 and the health-insurance value of CHF 3.10, plus a reduction scale for patients on cantonal premium relief, but no price or range for any individual service. [s2] | 0/3 |
| ✗ | Cleaning price listed [s2] | 0/2 |
| ✗ | Filling price listed [s2] | 0/2 |
| ✗ | Crown price listed [s2] | 0/2 |
| ✗ | Implant price listed [s2] | 0/2 |
| ✗ | Consultation price listed [s2] | 0/2 |
| ✗ | X-ray / imaging price listed [s2] | 0/2 |
Reputation & Reviews
13.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Re-read live on the place page in a browser on 2026-09-08 and unchanged at 4.3. The star histogram's weighted mean, 4.320, reproduces the published figure. [gmp1] [gmpb] | 3/6 |
| ◐ | Google review volume Headline count read on the place page in a browser on 2026-09-08. The histogram sums to the same figure: 361 five-star, 25 four-star, 8 three-star, 9 two-star and 62 one-star = 465. [gmpb] | 2.5/3 |
| ✓ | Review recency Browser 2026-09-08, 8 visible reviews, sort: Google's own "Most relevant" order. Two of the eight are three months old; the rest run 5 months to 2 years. [gmpb] | 3/3 |
| ✓ | Clinic responds to reviews The owner replies to reviews on Google: 8 of the 10 reviews read carry an owner reply, 7 of them to reviews from the last 12 months; the latest reply is dated 2026-09-22 (to a review of 2026-09-22). [uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-deepen] [gmpb] | 2/2 |
| ? | No recurring complaints 1–2★ ratings are 74 of 475 (15.6 %), but the lowest-rated reviews read a mix (a one-word “outdated”, a staff member’s manner, a short cleaning with a high bill, and two cases of jaw or extraction pain that the patients say was dismissed), none shared by three. [uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-deepen] | 0/2 |
| ✓ | No suspicious review patterns Browser 2026-09-08: histogram 361/25/8/9/62 with a mean of 4.320 against a published 4.3 — a broad, polarised distribution of the kind a large public teaching centre accumulates, with dates spread over years. No manipulation signature. [gmpb] | 2/2 |
| ✓ | Active Facebook presence The centre links its own Facebook page facebook.com/UZB.Basel from its site. [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "UZB Basel" and "UZB Dental"; the clinic's site does not link to TripAdvisor (checked 2026-10-05). [uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-tripadvisor] [uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-tripadvisor-2] | 0/0.5 |
| ✗ | Other review platforms No review profile found on WhatClinic, Trustpilot or local.ch, where ratings are switched off for its entry (checked 2026-10-01). [uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-platforms] [uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-platforms-2] [uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-platforms-3] | 0/0.5 |
Medical Infrastructure
11 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray The centre publishes a Dental Imaging clinic of its own on the ground floor. [s1] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology The centre publishes a Centre for Implantology of its own. [s1] | 2/2 |
| ✓ | Orthodontics The centre publishes a Clinic for Orthodontics of its own on the first floor. [s1] | 2/2 |
| ✓ | Oral surgery The centre publishes a Clinic for Oral Surgery of its own on the ground floor. [s1] | 2/2 |
| ✓ | Pediatric dentistry The centre publishes a Clinic for Children and Adolescent Dentistry of its own and a separate children’s emergency service. [s1] | 1.5/1.5 |
| ✓ | Emergency care The centre publishes separate adult and children emergency services with their own pages and a standing emergency entry in its navigation. [s1] [s4] | 1.5/1.5 |
| ? | Works with international patients Checked in a browser on 2026-09-08 on the two pages the criterion would live on — the general dentistry clinic page and the tariffs and reductions page — and neither states any language of service, any international-patient provision or any handling of foreign insurance; the reductions described are tied to Basel-Stadt premium reduction through the cantonal social benefits office, that is to residents. Left null rather than recorded as a checked negative because the bar for this criterion is an open methodology-level question and four cards in this country carry true on the strength of an English site version alone. | 0/2 |
Communication & Service
4 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available No WhatsApp, Line or comparable messaging channel is published on the centre’s own site; contact runs through the telephone, the e-mail address and the appointment page. [s1] | 0/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken The centre publishes nothing about the languages it works in and has no English site; nothing is asserted either way. | 0/2.5 |
| ✓ | Pre-visit consultation possible The centre's tariffs page, opened in a browser on 2026-09-08, carries a dedicated Kostenvoranschlag section describing the centre's own written cost estimate: the patient accepts it by paying the amount printed on its payment slip, and it is binding for three months up to the start of treatment or until the treatment plan changes, with overruns of up to 15 per cent possible. The same page invites patients to ask about instalment payment before treatment. That is an offer to draw up an estimate, not general advice to obtain one elsewhere. [b1] | 1.5/1.5 |
| ✓ | Clear service explanations Each clinic has its own page explaining what it does and for whom, and the general-dentistry page sets out its services and its arrangements for patients on limited incomes in plain terms. [s3] | 1/1 |
| ✓ | Convenient opening hours The full published week was read on the centre's own Google Business record in a browser on 2026-09-08: Monday to Friday 08:00-18:00 and Saturday 09:00-12:15, closed Sunday. Saturday opening is published. [gmpb] | 1.5/1.5 |
AI & Search Visibility
5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Switzerland", "English speaking dentist Switzerland", "dental implants Switzerland", "emergency dentist Switzerland", "Switzerland dental clinic for expats".
| ✗ | Mentioned for: best dentist Switzerland Web search 2026-09-07, 10 results checked. The clinic does not appear in the recorded results for the query "best dentist Basel Switzerland", matched by its own domain and by its name in the result titles. [av1] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Switzerland Web search 2026-09-07, 10 results checked. The clinic does not appear in the recorded results for the query "English speaking dentist Basel Switzerland", matched by its own domain and by its name in the result titles. [av2] | 0/1 |
| ✗ | Mentioned for: dental implants Switzerland Web search 2026-09-07, 6 results checked. The clinic does not appear in the recorded results for the query "dental implants Basel Switzerland", matched by its own domain and by its name in the result titles. [av3] | 0/1 |
| ✗ | Mentioned for: emergency dentist Switzerland Web search 2026-09-07, 7 results checked. The clinic does not appear in the recorded results for the query "emergency dentist Basel Switzerland", matched by its own domain and by its name in the result titles. [av4] | 0/1 |
| ? | Mentioned for: Switzerland dental clinic for expats Query not run in AI-visibility pass — the pre-pass of 2026-09-07 ran the expat query for the first research city of each country only, which for Switzerland is Zurich. | 0/1 |
| ✓ | Structured data on website The delivered HTML carries two application/ld+json blocks, a schema.org @graph with WebPage and image nodes and a Contao Page block. [s1] | 1.5/1.5 |
| ✓ | Google indexing quality The centre’s own domain takes the first two results and three of the first ten — home page, company page and appointment page — with its own Instagram and LinkedIn next to them and the cantonal statute, search.ch and OneDoc below (web search 2026-09-07, 20 results). [giq1] | 2/2 |
| ✓ | Dedicated service pages Separate URLs for each of the ten clinics and five centres, for the two emergency services and for the tariffs page. [s1] [s3] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1ZurichDental Bahnhofplatz17.8 of 100View report → report in German
- #2CHD Clinique d'Hygiène Dentaire Genève Cornavin46.3 of 100View report → report in German
- #3Clinique Dentaire de Chantepoulet29.2 of 100View report → report in German
Measured by Ansmeter, 7 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & MedReg records
| Dentist | Specialization | MedReg No. | Notes |
|---|---|---|---|
| Dr. med. dent. Dimitrios Doukoudis [reg1] | Head of the Clinic for General Dentistry | MedReg 72760, GLN 7601000990204 | Cantonal authorisation active; the specialist title is a recognised foreign one, not a Swiss federal title. |
| Dr. med. dent. Evelina Dautovic-Podrug [reg1] | Senior dentist, Clinic for General Dentistry | MedReg 94062, GLN 7601000670199 | Cantonal authorisation active; the specialist title is a recognised foreign one, not a Swiss federal title. |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: No recurring complaints
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
- AI & Search Visibility: Mentioned for: Switzerland dental clinic for expats
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.uzb.ch/ |
|---|---|
| Phone | +41 61 555 33 33 |
| https://www.facebook.com/UZB.Basel/ | |
| Google Maps | Map listing |
| Address | Mattenstrasse 40, 4058 Basel, Switzerland |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.uzb.ch/ | Centre home page: clinics and centres by floor, appointments, emergency, contacts, social accounts, schema.org markup | 2026-09-07 |
| s2 | https://www.uzb.ch/fuer-patienten/tarife-reduktionen | Tariffs page: tariff point values by grade of practitioner, social-insurance and health-insurance values, reduction scale | 2026-09-07 |
| s3 | https://www.uzb.ch/fuer-patienten/kliniken/3-og-allgemeine-zahnmedizin | Clinic for General Dentistry: services, social dentistry arrangements, named clinic head and named dentists | 2026-09-07 |
| s4 | https://www.uzb.ch/notfall | Emergency page of the centre | 2026-09-07 |
| gmp1 | https://www.google.com/maps/preview/place/UZB+%7C+Universit%C3%A4re… | Live Google Maps place: name, address, star rating, pin coordinates, phone, website, business categories | 2026-09-07 |
| reg1 | https://www.healthreg-public.admin.ch/medreg/search | MedReg federal register: cantonal practice authorisations of Dimitrios Doukoudis (id 72760) and Evelina Dautovic-Podrug (id 94062), canton of Basel-Stadt, both recorded at the centre | 2026-09-07 |
| reg2 | https://www.healthreg-public.admin.ch/betreg/search | BetReg federal facility register: the only dental entity returned for Basel is Universitätskliniken für Zahnmedizin at the former Hebelstrasse address | 2026-09-07 |
| av1 | search:best dentist Basel Switzerland | Canonical visibility query (AI-visibility search pre-pass) | 2026-09-07 |
| av2 | search:English speaking dentist Basel Switzerland | Canonical visibility query (AI-visibility search pre-pass) | 2026-09-07 |
| av3 | search:dental implants Basel Switzerland | Canonical visibility query (AI-visibility search pre-pass) | 2026-09-07 |
| av4 | search:emergency dentist Basel Switzerland | Canonical visibility query (AI-visibility search pre-pass) | 2026-09-07 |
| giq1 | search:"Universitäres Zentrum für Zahnmedizin Basel" | Indexing check: the centre’s own domain takes the first two results; the same pass surfaced the cantonal statute UZBG in the Basel-Stadt law collection | 2026-09-07 |
| gmpb | https://www.google.com/maps/place/x/@47.5666993,7.6015993,17z/data=… | Live Google Maps place page opened in a browser on 2026-09-08: headline rating and review count, the five star-histogram buckets, eight most-relevant reviews with dates and owner replies, the full published week of opening hours, and the place's own lead photography of the centre's building under its UZB sign | 2026-09-08 |
| b1 | https://www.uzb.ch/fuer-patienten/tarife-reduktionen | The centre's own tariffs and reductions page rendered in a browser: the taxpoint values by seniority of clinician, the Basel-Stadt premium-reduction scale, instalment payment, the cancellation-fee schedule and a dedicated Kostenvoranschlag section describing the centre's own written cost estimate and its three-month validity | 2026-09-08 |
| b2 | https://www.uzb.ch/fuer-patienten/kliniken/3-og-allgemeine-zahnmedizin | The general dentistry clinic page rendered in a browser: services, the social-dentistry programme, the floor directory and twelve named dentists with their titles | 2026-09-08 |
| b3 | https://www.gesetzessammlung.bs.ch/app/de/texts_of_law/300.600 | Gesetz über das Universitäre Zentrum für Zahnmedizin Basel (UZBG), SG 300.600, of 17 September 2014, in force since 1 January 2016, read in full in a browser: the centre's statutory constitution as an independent public-law institution of the canton with its own legal personality, entered in the commercial register | 2026-09-08 |
| uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-platforms | https://www.whatclinic.com/dentists/switzerland/basel | WhatClinic: its Basel dentist catalog (8 profiles of 9 declared) and its profile sitemaps (8 Basel profiles) have no profile for the UZB (checked 2026-10-01) | 2026-10-01 |
| uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-platforms-2 | https://www.trustpilot.com/review/uzb.ch | Trustpilot: no company page for uzb.ch (checked 2026-10-01) | 2026-10-01 |
| uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-platforms-3 | https://www.local.ch/de/d/basel/4058/zahnarzt/uzb-universitaeres-ze… | local.ch entry "UZB | Universitäres Zentrum für Zahnmedizin Basel", Mattenstrasse 40, 4058 Basel: ratings are switched off for this entry, so it carries no user ratings or reviews (checked 2026-10-01) | 2026-10-01 |
| uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-deepen | https://www.google.com/maps?cid=170664885604343116&hl=en | Google listing "UZB Universitäres Zentrum für Zahnmedizin Basel" (Dental clinic; Mattenstrasse 40, 4058 Basel, Switzerland), read 2026-10-05 in 2 review orders (lowest-rated first, newest first): 4.3 from 475 reviews (1★ 65 / 2★ 9 / 3★ 8 / 4★ 25 / 5★ 368); 10 distinct reviews read, dated 2020-06-30 to 2026-10-04, 8 with an owner reply. | 2026-10-05 |
| uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q… | TripAdvisor's own search, read 2026-10-05: 12 suggestions for "UZB Basel" (2 places, 4 attractions, 6 hotels), none of them a dental practice in or near Basel; 12 suggestions for "UZB Dental" (8 attractions, 4 hotels), none of them a dental practice in or near Basel; no listing for this clinic | 2026-10-05 |
| uzb-universitaeres-zentrum-fuer-zahnmedizin-basel-tripadvisor-2 | https://www.uzb.ch/ | Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-01 | Review platforms re-checked: no profile of the clinic on WhatClinic, Trustpilot or local.ch, so "reviewed on other platforms" changed from yes to no. |
| 2026-09-29 | Corrected 2026-09-29: no recurring complaints now unverified: 1–2★ ratings are 71 of 465 and the low reviews themselves were not read. |
| 2026-09-08 | Checked by hand in a browser: place page opened for the reputation block and the full opening week; premises photography settled from the profile's own lead image; the tariffs page read and the centre's own binding written cost estimate found, settling pre-consultation; no language or international-patient provision found on either patient page. |
| 2026-09-07 | Adversarial verification: the BetReg reasoning was re-tested live — the unfiltered Basel query returns 184 companies with the overflow flag false, exactly one of them dental ("Universitätskliniken für Zahnmedizin", company GLN 7601001049536, Hebelstrasse 3), and its responsible person Stefanie Deuster was looked up in MedReg by GLN 7601003108811 and is registered as a pharmacist, not a dentist; the non-attribution therefore stands. Both MedReg records re-read live and confirmed; the Google place re-read live and the 4.3 rating confirmed. |
| 2026-09-07 | Initial data collection: centre site read body-first across the home page, the tariffs page, a clinic page with its named staff and the emergency page, which established the published tariff point values, the named clinic head and dentists and the absence of an English version; Google Maps place record read live for rating, coordinates, address, phone and business categories; MedReg queried for the clinic head and the senior dentist and the full licence records read, both recorded at Mattenstrasse 40; BetReg queried for Basel, where the single dental entity returned carries the institution’s former address and a pharmacist as responsible person and is therefore not attributed; the four canonical visibility queries taken from the AI-visibility pre-pass; indexing quality measured with a name search, which also surfaced the cantonal statute constituting the centre. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.
Contact us about UZB – Universitäres Zentrum für Zahnmedizin Basel Email us