Studio dentistico Dr. Kraus
Selon notre méthodologie ouverte, cette clinique a obtenu 62.2/100 pour la transparence, la réputation, l'accessibilité des services et la visibilité numérique.
Rang général : #15 sur 24 cliniques classées · Dernière vérification : 2026-09-08
62.2/100
Positions par profil de classement
- Transparence et confiance globales#1562.2/100
- Pour les expatriés#1658.5/100
- Pour les implants dentaires#1555.5/100
- Pour les urgences dentaires#1660.3/100
- Transparence des prix#1542.9/100
- Cliniques anglophones#1662.8/100
- Pour les familles et enfantsnon classée
- Dentisterie sous sommeil (AG / sédation profonde)non classée
Anesthésie générale & sédation profonde
Indique si la clinique documente des soins sous anesthésie générale ou sédation profonde / crépusculaire — la « dentisterie sous sommeil », où le patient dort et n'a conscience de rien (il ne sent, ne voit et n'entend pas l'intervention). La sédation consciente ordinaire, où le patient reste éveillé et réactif, ne compte pas ici. Information indicative, sans effet sur le score de transparence.
- ? Anesthésie générale / sédation profonde (dentisterie sous sommeil) — Non vérifié The therapy page mentions sedation once without describing a service; not asserted either way.
Voir toutes les cliniques proposant la dentisterie sous sommeil →
Résumé
Cabinet multi-spécialiste au centre de Lugano, bâti autour de deux dentistes titulaires de titres postgrades fédéraux — le Dr Riccardo D. Kraus en chirurgie orale et médecine dentaire reconstructive, le Dr Dan Kraus en médecine dentaire reconstructive — avec à leurs côtés un orthodontiste et une hygiéniste dentaire. Le cabinet publie des CV professionnels détaillés et reçoit en consultation dans cinq langues, mais ne publie pas de prix.
Points forts
- Transparence de l'information : 20 points sur 20.
- Réputation et avis : 16 points sur 20.
- Aucun signal d'alerte identifié dans les sources publiques.
Points faibles
- Transparence des prix : 0 sur 15 points vérifiables (manquant : prix ou fourchettes de prix publiés; prix du détartrage indiqué; prix des obturations indiqué; prix des couronnes indiqué; prix des implants indiqué; prix de la consultation indiqué; prix des radiographies / de l'imagerie indiqué)
Détail du score
Chaque critère ci-dessous est noté à partir de sources publiques. ✓ vérifié : oui · ✗ vérifié : non / introuvable · ◐ partiel · ? non vérifié (vaut 0 point, sans constituer un constat négatif).
Transparence de l'information
20 / 20
Indique si les faits de base concernant la clinique — son équipe, ses locaux, ses services et sa localisation — sont vérifiables publiquement.
| ✓ | Dispose d'un site web fonctionnel Read live 2026-09-07: HTTP 200 with real practice content (therapy overview, expertise CVs, referrals, contact), not a placeholder. [s1] | 4/4 |
| ✓ | Noms des dentistes publiés The practice's own expertise page names Dr. med. dent. Dan Kraus, Dr. med. dent. Riccardo D. Kraus, Dr. Michele Calabrò and the dental hygienist Gaia Bacci, each with a dated professional history. [s2] | 3/3 |
| ✓ | Spécialisations des dentistes indiquées Each named practitioner carries a stated speciality: "Specialist in reconstructive dentistry (SSO/SSRD)", "Specialist in Oral Surgery (SSO/SSOS), Specialist in Reconstructive Dentistry", "Specialist in Orthodontics, University Cattolica of Rome, Lingual Orthodontics", dental hygienist. [s2] | 2/2 |
| ✓ | Photos réelles de la clinique The site serves a set of photographs hosted on its own domain and named for this practice (kraus_hero_1..3, kraus_home_1..3), i.e. commissioned imagery of the practice rather than only stock. [s1] | 2/2 |
| ✓ | Liste des services publiée The practice publishes its own therapy page listing what it treats — specialist advice and second opinions, implantology, orthodontics including Invisalign, oral surgery, periodontal and prosthetic treatments. [s3] | 3/3 |
| ✓ | Coordonnées claires "Via Lucchini 6, 6900 Lugano" with a map link and T +41 (0)91 922 63 22 in the header of every page and on the contact page; the number matches the Google place record. [s4] [m1] [m2] | 2/2 |
| ✓ | Version anglaise du site web Complete EN/DE/IT site; the English tree carries the therapy, expertise and contact pages. [s1] | 2/2 |
| ✓ | Adresse et carte publiées The contact page publishes the street address with a "Map →" link; it matches the Google place record and the practice address MedReg holds for both principals. [s4] | 2/2 |
Transparence des prix
0 / 15
Indique si les patients peuvent estimer les coûts avant leur visite. Les fourchettes de prix publiées comptent ; des prix exacts ne sont pas exigés.
| ✗ | Prix ou fourchettes de prix publiés The therapy and contact pages were read in full and carry no price, range or tariff; the site has no tariff page in its navigation. [s3] [s4] | 0/3 |
| ✗ | Prix du détartrage indiqué No hygiene price is published on the practice's own pages. [s3] | 0/2 |
| ✗ | Prix des obturations indiqué No filling price is published on the practice's own pages. [s3] | 0/2 |
| ✗ | Prix des couronnes indiqué No crown or prosthetic price is published on the practice's own pages. [s3] | 0/2 |
| ✗ | Prix des implants indiqué No implant price is published on the practice's own pages. [s3] | 0/2 |
| ✗ | Prix de la consultation indiqué The practice offers specialist advice and second opinions but publishes no fee for them. [s3] | 0/2 |
| ✗ | Prix des radiographies / de l'imagerie indiqué No radiography price is published on the practice's own pages. [s3] | 0/2 |
Réputation et avis
16 / 20
Signaux d'avis publics. La note Google est ajustée avec un a priori bayésien (note 4,0, poids 25) afin qu'un 5,0 issu d'une poignée d'avis ne surclasse pas un 4,8 issu de centaines d'avis.
| ◐ | Note Google (ajustement bayésien) Re-read live on the place page in a browser on 2026-09-08 and unchanged at 4.9. The star histogram's weighted mean, 4.939, reproduces the published figure. [gmp1] [gmpb] | 5/6 |
| ◐ | Volume d'avis Google Headline count read on the place page in a browser on 2026-09-08. The histogram sums to the same figure: 32 five-star, 0 four-star, 1 three-star, 0 two-star and 0 one-star = 33. [gmpb] | 1/3 |
| ✓ | Fraîcheur des avis Browser 2026-09-08, 8 visible reviews, sort: Google's own "Most relevant" order. The newest visible review is two months old; the rest run 6 months to 4 years. [gmpb] | 3/3 |
| ✓ | La clinique répond aux avis Browser 2026-09-08, 8 visible reviews, sort "Most relevant": the owner has replied to three of the eight. [gmpb] | 2/2 |
| ✓ | Absence de plaintes récurrentes Browser 2026-09-08: read against a complete distribution — the listing carries no one-star and no two-star rating at all (histogram 32/0/1/0/0), so the negative share is zero per cent and there is no theme to repeat. [gmpb] | 2/2 |
| ✓ | Absence de schémas d'avis suspects Browser 2026-09-08: histogram 32/0/1/0/0 with a mean of 4.939 against a published 4.9; a three-star rating stands on the listing, dates run from two months to four years, one reviewer describes thirty years as a patient, and the wording varies. No manipulation signature. [gmpb] | 2/2 |
| ✓ | Présence Facebook active The clinic's own Facebook page (with the practice's phone and e-mail) is active: latest post 2026-05-19 (checked 2026-10-02). [studio-dentistico-dr-kraus-lugano-fb] | 1/1 |
| ✗ | Présence sur TripAdvisor No TripAdvisor listing found via its search for "Studio dentistico Dr. Kraus Lugano" and "Kraus Dental"; the clinic's site does not link to TripAdvisor (checked 2026-10-05). [studio-dentistico-dr-kraus-lugano-tripadvisor] [studio-dentistico-dr-kraus-lugano-tripadvisor-2] | 0/0.5 |
| ✗ | Autres plateformes d'avis No review profile on WhatClinic, Trustpilot or local.ch: local.ch has the clinic only as an entry with ratings switched off, and the other two have no page for it (checked 2026-10-02). [studio-dentistico-dr-kraus-lugano-platforms] [studio-dentistico-dr-kraus-lugano-platforms-2] [studio-dentistico-dr-kraus-lugano-platforms-3] | 0/0.5 |
Infrastructure médicale
9.5 / 15
L'éventail des équipements et des services documentés publiquement. Cela mesure la disponibilité documentée, et non la qualité clinique.
| ? | Radiographie sur place The contact page mentions x-rays in passing but the practice publishes no equipment statement; not asserted either way. | 0/2 |
| ? | CBCT (imagerie 3D) No cone-beam/3D imaging statement was found on the pages read; not asserted either way. | 0/2 |
| ✓ | Implantologie The therapy page lists implantology and the expertise page records a Master of Advanced Studies in Oral and Implant Surgery for Dr Riccardo D. Kraus. [s2] [s3] | 2/2 |
| ✓ | Orthodontie The practice names Dr Michele Calabrò as orthodontics specialist (lingual orthodontics) and lists orthodontics and Invisalign among its therapies; the Google place record also carries the "Orthodontist" category. [s2] [s3] | 2/2 |
| ✓ | Chirurgie orale Dr Riccardo D. Kraus is a specialist in oral surgery (SSO/SSOS), a federal postgraduate title confirmed in MedReg; the Google place record carries the "Oral surgeon" category. [s2] | 2/2 |
| ? | Dentisterie pédiatrique No children's service is stated on the pages read; not asserted either way. | 0/1.5 |
| ✓ | Soins d'urgence An "Emergency →" route is published in the header of every page of the practice's own site. [s1] | 1.5/1.5 |
| ✓ | Accueil de patients internationaux The practice publishes that it consults in five languages — "We speak Italian, German, Swiss-German, English, and French, thus ensuring smooth communication and optimal understanding during each visit". Verified live 2026-09-07. [s1] | 2/2 |
Communication et service
5 / 10
La facilité avec laquelle on peut contacter la clinique, obtenir des réponses et prendre rendez-vous — en particulier pour les personnes ne parlant pas la langue locale.
| ✗ | WhatsApp / LINE disponible The footer renders a WhatsApp social icon, but the anchor carries no href at all in the delivered HTML, so no WhatsApp contact is actually published. [s1] | 0/2 |
| ? | Rapidité de réponse No response-time data available in this pass. | 0/1.5 |
| ✓ | Anglais parlé The practice publishes "Multi-language consulting: Italiano, Deutsch, Schweizerdeutsch, English, Français" on its own home page and runs a full English site. [s1] | 2.5/2.5 |
| ✓ | Consultation préalable possible Online booking is published in the header, and the practice offers specialist advice and second opinions as a distinct service, including a referral route for other dentists. [s1] [s3] | 1.5/1.5 |
| ✓ | Explications claires des services The therapy page explains each treatment area in plain language with a "More information" route per topic. [s3] | 1/1 |
| ✗ | Horaires d'ouverture pratiques Hours published on the practice's own Google Business record run 8 AM–5:30 PM, with no evening or weekend opening. [gmp1] | 0/1.5 |
Visibilité IA et recherche
5.5 / 10
Indique si la clinique est repérable lorsque les patients effectuent des recherches — y compris via les assistants IA. Vérifié avec des requêtes fixes : "best dentist Switzerland", "English speaking dentist Switzerland", "dental implants Switzerland", "emergency dentist Switzerland", "Switzerland dental clinic for expats".
| ✗ | Mentionnée pour : best dentist Switzerland Web search results for "best dentist Lugano" collected centrally on 2026-09-07. The practice does not appear in the returned list. [bsq1] | 0/1 |
| ✓ | Mentionnée pour : English speaking dentist Switzerland Web search results for "English speaking dentist Lugano" collected centrally on 2026-09-07. The practice's own site drkraus.ch/en/ is returned at rank 6, and a booking-platform profile for Dr. Riccardo Kraus at rank 1. [bsq2] | 1/1 |
| ✗ | Mentionnée pour : dental implants Switzerland Web search results for "dental implants Lugano" collected centrally on 2026-09-07. The practice does not appear in the returned list. [bsq3] | 0/1 |
| ✓ | Mentionnée pour : emergency dentist Switzerland Web search results for "emergency dentist Lugano" collected centrally on 2026-09-07. The practice's own site drkraus.ch/en/ is returned at rank 8. [bsq4] | 1/1 |
| ? | Mentionnée pour : Switzerland dental clinic for expats Query not run in the AI-visibility pass: the query budget ran the expats query only for the first research city of each country, which for Switzerland was Zurich. | 0/1 |
| ✓ | Données structurées sur le site web One schema.org JSON-LD block per page carrying WebSite, WebPage, Person, Article and ImageObject types; no LocalBusiness or Dentist entity type is published, so the markup is present but does not describe the business itself. [s1] | 1.5/1.5 |
| ✓ | Qualité de l'indexation Google A name-and-street search returns the practice's own domain at ranks 1 and 4 of eighteen, with its own Instagram account at rank 2 and directory listings on local.ch and search.ch behind them (web search 2026-09-07). [giq1] | 2/2 |
| ✗ | Pages de services dédiées The whole site is four sections (Therapy, Team, Insights, Referrals); treatments are covered on one combined therapy page rather than on individual service pages. [s1] [s3] | 0/1.5 |
Les cliniques en tête du classement dans les réponses de l'IA
Les requêtes ci-dessus relèvent du contrôle propre à cet index. Les trois cliniques en tête font en outre l'objet d'une mesure complète : la fréquence à laquelle ChatGPT et Gemini les citent lorsqu'un patient leur demande de recommander un dentiste.
- #1ZurichDental Bahnhofplatz17.8 sur 100Voir le rapport → rapport en allemand
- #2CHD Clinique d'Hygiène Dentaire Genève Cornavin46.3 sur 100Voir le rapport → rapport en allemand
- #3Clinique Dentaire de Chantepoulet29.2 sur 100Voir le rapport → rapport en allemand
Mesuré par Ansmeter, 2026-10-07. Ansmeter est un service affilié. Son indicateur ne fait pas partie de ce classement et n'influe pas sur les positions — les scores ne changent que lorsque les données publiques changent.
Licences et praticiens
Indique si la clinique publie sa licence d'exploitation ainsi que les dentistes qui y exercent avec leurs numéros de licence professionnelle. Un « non publié » vérifié est consigné comme signal d'alerte (red flag) ; les données non encore vérifiées sont affichées comme telles et n'entraînent aucune pénalité.
Licence d’exploitation de la clinique: pas encore vérifié auprès de sources publiques — non vérifié, aucune pénalité
Dentistes et inscriptions MedReg
| Dentiste | Spécialisation | N° MedReg | Remarques |
|---|---|---|---|
| Dr. med. dent. Riccardo D. Kraus [reg1] | Specialist in oral surgery (SSO/SSOS) and in reconstructive dentistry | MedReg 39722, GLN 7601000851208 | Autorisation cantonale de pratiquer sous sa propre responsabilité professionnelle : accordée et active, sans restriction. |
| Dr. med. dent. Dan Kraus [reg1] | Specialist in reconstructive dentistry (SSO/SSRD); in own specialised practice since 1987 | MedReg 172580 | Autorisation cantonale de pratiquer sous sa propre responsabilité professionnelle : accordée et active, sans restriction. |
| Dr. Michele Calabrò [reg1] | Specialist in orthodontics (University Cattolica of Rome); lingual orthodontics | MedReg 73244 | Autorisation cantonale active ; le titre de spécialiste est un titre étranger reconnu, non un titre fédéral suisse. |
Signaux d'alerte
Aucun signal d'alerte identifié dans les sources publiques que nous avons examinées.
Données que nous n'avons pas pu vérifier
- Infrastructure médicale: Radiographie sur place
- Infrastructure médicale: CBCT (imagerie 3D)
- Infrastructure médicale: Dentisterie pédiatrique
- Communication et service: Rapidité de réponse
- Visibilité IA et recherche: Mentionnée pour : Switzerland dental clinic for expats
Les éléments non vérifiés valent 0 point mais ne sont pas considérés comme des constats négatifs. Si vous pouvez en documenter certains, veuillez envoyer une correction.
Coordonnées
| Site web | https://www.drkraus.ch/en/ |
|---|---|
| Téléphone | +41 91 922 63 22 |
| https://www.facebook.com/p/Dr-Kraus-Studio-dentistico-polispecialistico-61580729549307/ | |
| Google Maps | Fiche sur la carte |
| Adresse | Via Pasquale Lucchini 6, 6900 Lugano, Switzerland |
Les coordonnées sont fournies à des fins d'identification uniquement et peuvent changer ; vérifiez-les directement auprès de la clinique.
Sources
| ID | Source | Ce qu'elle étaye | Consultée le |
|---|---|---|---|
| s1 | https://www.drkraus.ch/en/ | Practice website (English version): live body content, multilingual consultation statement, emergency route, own-domain photography, structured data | 2026-09-07 |
| s2 | https://www.drkraus.ch/en/expertise/ | Named practitioners with their federal specialist titles and dated professional histories | 2026-09-07 |
| s3 | https://www.drkraus.ch/en/therapies-and-services/ | Published treatment list; read in full and establishes that no prices are published | 2026-09-07 |
| s4 | https://www.drkraus.ch/en/contact/ | Street address with map link and the practice telephone | 2026-09-07 |
| gmp1 | https://www.google.com/maps/place/Studio+dentistico+polispecialisti… | Live Google Maps place record: rating, address, phone, website, categories, opening hours and pin coordinates | 2026-09-07 |
| reg1 | https://www.healthreg-public.admin.ch/medreg/search | MedReg, the federal statutory register of the medical professions (FOPH): dentist records with GLN, diploma, federal postgraduate titles and the cantonal authorisation to practise at this address | 2026-09-07 |
| reg2 | https://www.healthreg-public.admin.ch/betreg/search | BetReg, the federal facility module: queried for the city of Lugano, 44 entities returned and none of them a dental practice (coverage follows narcotics authorisations, so absence is not evidence) | 2026-09-07 |
| m1 | https://www.local.ch/it/d/lugano/6900/dentista/dr-kraus-studio-dent… | Independent directory listing confirming the practice name, address and telephone | 2026-09-07 |
| m2 | https://search.ch/tel/lugano/via-pasquale-lucchini-6/dr-kraus-studi… | Second independent directory listing at the same street address | 2026-09-07 |
| bsq1 | search:best dentist Lugano | Canonical visibility query, web search, AI-visibility pass | 2026-09-07 |
| bsq2 | search:English speaking dentist Lugano | Canonical visibility query, web search, AI-visibility pass | 2026-09-07 |
| bsq3 | search:dental implants Lugano | Canonical visibility query, web search, AI-visibility pass | 2026-09-07 |
| bsq4 | search:emergency dentist Lugano | Canonical visibility query, web search, AI-visibility pass | 2026-09-07 |
| giq1 | search:Studio dentistico Dr Kraus Lugano Via Lucchini | Name-and-street search used to judge indexing quality of the practice's own pages | 2026-09-07 |
| gmpb | https://www.google.com/maps/place/x/@46.006333,8.9574859,17z/data=!… | Live Google Maps place page opened in a browser on 2026-09-08: headline rating and review count, the five star-histogram buckets, eight most-relevant reviews with dates and owner replies, the full published week of opening hours, and the place's own lead photography of the practice interior | 2026-09-08 |
| studio-dentistico-dr-kraus-lugano-platforms | https://www.whatclinic.com/dentists/switzerland | WhatClinic read 2026-10-02: its Switzerland dentist catalogue, every page (7 pages, 92 clinics), the Lugano catalogue and its profile sitemaps (105 Swiss dentist profiles, the ones outside the catalogue opened), and direct profile addresses built from the clinic's name (/dentists/switzerland/studio-dentistico-dr-kraus, /dentists/switzerland/studio-dentistico-kraus return 404): no profile for this clinic, at its address or with its dentists | 2026-10-02 |
| studio-dentistico-dr-kraus-lugano-platforms-2 | https://www.trustpilot.com/review/drkraus.ch | Trustpilot, read 2026-10-02: no company page exists for drkraus.ch, the clinic's own website ("the page you're looking for could not be found") | 2026-10-02 |
| studio-dentistico-dr-kraus-lugano-platforms-3 | https://www.local.ch/de/d/lugano/6900/zahnarzt/dr-kraus-studio-dent… | local.ch entry "Dr. Kraus - Studio dentistico polispecialistico", Via Pasquale Lucchini 6, 6900 Lugano, read 2026-10-02: a directory entry with user ratings switched off (no rating block and no review control), so not a review profile | 2026-10-02 |
| studio-dentistico-dr-kraus-lugano-fb | https://www.facebook.com/p/Dr-Kraus-Studio-dentistico-polispecialis… | Facebook page "Dr. Kraus - Studio dentistico polispecialistico" read on 2026-10-02; phone +41 91 922 63 22; 19 followers; Not yet rated (0 reviews); latest post 2026-05-19 | 2026-10-02 |
| studio-dentistico-dr-kraus-lugano-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q… | TripAdvisor's own search, read 2026-10-05: 12 suggestions for "Studio dentistico Dr. Kraus Lugano" (1 place, 5 attractions, 6 hotels), none of them a dental practice in or near Lugano; 12 suggestions for "Kraus Dental" (5 attractions, 7 hotels), none of them a dental practice in or near Lugano; no listing for this clinic | 2026-10-05 |
| studio-dentistico-dr-kraus-lugano-tripadvisor-2 | https://www.drkraus.ch/en/ | Clinic's website, the page at this address read 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
Historique des modifications
| Date | Modification |
|---|---|
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-02 | Facebook presence checked on 2026-10-02: the clinic's own page is active (latest post 2026-05-19). |
| 2026-10-02 | Presence on review platforms checked on 2026-10-02: no profile on WhatClinic, Trustpilot or local.ch. |
| 2026-09-29 | Corrected 2026-09-29: active Facebook presence now unverified: no Facebook search is on record, so the absence of a page is not established. |
| 2026-09-08 | Browser reputation pass: place page opened, rating re-verified, review count, star histogram, review recency, owner-reply state, complaint reading and manipulation reading recorded from the eight most-relevant reviews. |
| 2026-09-07 | Adversarial verification: all three MedReg records re-read live; the two Kraus federal postgraduate titles confirmed as federal, while Michele Calabrò's orthodontic title was corrected to a recognised Italian title (2010-06-28, MEBEKO 2013-03-28); the search-query pseudo-source was removed from onFacebook, which is a platform-presence criterion and cannot rest on a search result; worksWithForeigners raised to true on the practice's own five-language statement; the two directory listings attached to clearContacts; the Google place re-read live and the 4.9 rating confirmed. |
| 2026-09-07 | Initial data collection (automated): practice website read in English including the expertise, therapy and contact pages; Google Maps place record read live for rating, categories, hours and coordinates; all three named dentists verified in the federal MedReg register, two of them holding federal postgraduate specialist titles, with the senior surgeon's full record showing the practice name at this street address; BetReg queried for the whole city of Lugano and found to hold no dental practice; canonical visibility queries taken from the central AI-visibility pass. Review count, recency, owner replies, complaint reading and manipulation reading left null and queued for a manual browser check. |
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